Terms & Conditions

Opening an Account
In order to open an account with H&B Sensors Ltd you will need to complete our "Sales Account Application Form". Upon the return and completion of this form, providing it is authorised by H&B Sensors Ltd, a sales account will be opened and terms agreed.

The price of the goods listed are shown in the currency detailed on the quotation. The price and delivery quoted are those in effect at the time of publication and are subject to change.

Placing an Order
You can place an order by email or post. To ensure efficient processing, please include when applicable purchase order number, billing & shipping addresses, part or drawing number, quantity and description, quotation number, previous order number, contact details of purchaser.

Minimum Order Charge
H&B Sensors Ltd uphold a minimum order value of 50 GBP excluding carriage and VAT.

Order Progress
For delivery status, please contact our progress department on +44 (0)1243 866866.

Value Added Tax
VAT will be charged at the prevailing rate, unless VAT exemption applies. Our VAT Registration Number is: GB321 828666.

Payment Terms
As agreed in your “Account Acceptance Form".

Payments and Charges
H&B Sensors Ltd accept payments by bank transfer and cheque in GB pounds, Euros and USD. Credit and debit cards issued by VISA and MasterCard are accepted however credit cards are subject to a 3.5% surcharge. We do not store credit card details nor do we share customer details with any 3rd parties

Retention of Title
All goods sold by H&B Sensors Ltd remain the property of H&B Sensors Ltd until payment is received in full.

Our standard delivery within the UK is next day before 17:30. Upon request a variety of other options are available. Written notice must be given within three working days of receipt if goods are lost or damaged in transit.

Customer Terms and Conditions
Terms and conditions or penalty clauses on the purchaser's order shall not apply unless explicitly agreed in writing by H&B Sensors Ltd.

The company reserves the right to recover from the purchaser all costs incurred in relation to the order up to the time of cancellation. No order may be cancelled except with our agreement in writing.

Return / Repair Enquiries
All repair enquiries should be directed to an H&B Sensors Ltd sales representative. When returning the item please ensure you include the following within the package; purchase order number, invoice number, repair instructions and detailed description of fault.

All goods supplied by H&B Sensors Ltd are guaranteed for 12 months from the date of invoice providing the goods have been correctly installed and are not mechanically damaged. Any items requiring repair under warranty will be carried out free of charge.

All drawings issued by H&B Sensors Ltd remain the property of H&B Sensors Ltd unless otherwise agreed in writing.

Design and Specifications
H&B Sensors reserves the right to make changes in the design and specifications of any product as engineering advances or necessity requires. H&B Sensors Ltd policy is to make running changes, not model changes, whenever an improvement is possible.